Acceptance of Terms
Welcome to InstantChatbots AI. By accessing or using our chatbot creation platform, API, website, or any related products (collectively, the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms of Service.
If you are accessing or using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms of Service. In such cases, the terms "you" and "your" will refer to both you individually and that entity.
If you do not agree with these Terms of Service, please do not access or use our Services.
Description of Services
InstantChatbots AI offers an advanced AI-powered chatbot creation platform that enables businesses to build, deploy, and manage conversational agents across multiple channels.
Our core Services include:
- AI-driven chatbot creation tools with customizable templates
- Knowledge base integration capabilities
- Multi-channel deployment (website, third party providers, and other messaging platforms)
- Analytics and performance reporting
- API access for advanced integrations
We continually strive to improve our Services and may add, modify, or remove features at any time. We reserve the right to change the availability, pricing, or specifications of any Service without prior notice.
User Responsibilities
Account Security
When you create an account with InstantChatbots AI, you must provide accurate, complete, and current information. You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
- Use an email address that you own or legally has access to
- Keep your account information secure and confidential
- Restrict access to your account to authorized individuals only
- Notify us immediately at support@instantchatbots.ai if you become aware of any unauthorized access to or use of your account
- Log out of your account at the end of each session
- Take full responsibility for all activities that occur under your account
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms of Service. You agree not to use our Services to:
- Develop or deploy chatbots that violate any applicable laws or regulations
- Transmit any material that is defamatory, offensive, fraudulent, or otherwise objectionable
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any activity that could damage, disable, overburden, or impair our Services
- Attempt to gain unauthorized access to any portion of our Services or any related systems or networks
- Use our Services to collect or harvest personal information from others without their consent
- Deploy chatbots that engage in deceptive practices or misrepresent the identity or capabilities of the bot
We reserve the right to monitor your use of our Services to ensure compliance with these Terms of Service and to investigate any suspected violations.
Intellectual Property Rights
Our Intellectual Property
All rights, title, and interest in and to the Services, including all associated intellectual property rights, remain our exclusive property. The Services are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Unless explicitly stated, nothing in these Terms of Service gives you a right to use our names, logos, domain names, or other distinctive brand features without our prior written consent. Additionally, nothing in these Terms of Service gives you the right to copy, modify, create derivative works of, download, or distribute any part of our Services without our express permission.
Your Content
You retain all rights to any content that you submit, upload, or display through our Services ("Your Content"). By submitting, uploading, or displaying Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute Your Content for the purpose of providing and improving our Services.
You represent and warrant that you own or have secured all necessary rights, licenses, consents, and permissions to use and to authorize us to use Your Content as described in these Terms of Service.
Feedback
If you provide us with any feedback or suggestions regarding our Services ("Feedback"), you hereby assign to us all rights in such Feedback. You agree that we shall have the right to use the Feedback in any way we deem appropriate, including, without limitation, to improve our Services, without any obligation to you.
Privacy
We take the privacy of our users seriously. Our collection, use, and management of your personal information is governed by our Privacy Policy, which can be found here.
By using our Services, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.
You are responsible for ensuring that your use of our Services complies with all applicable privacy laws and regulations, particularly when collecting, processing, or storing end-user data through your chatbots.
Payment Terms
Subscription Plans
We offer various subscription plans for our Services, including free and paid options. The features and limitations of each plan are detailed on our pricing page.
Billing and Fees
For paid subscription plans, we will bill you in advance on a recurring basis (monthly or annually) based on the plan you select. All fees are non-refundable except as required by law or as explicitly stated in these Terms of Service.
We may change our fees at any time with prior notice. If you do not agree with the fee changes, you may cancel your subscription before the changes take effect.
Subscription Renewals and Cancellations
Your subscription will automatically renew at the end of each billing period unless you cancel it prior to the renewal date. You can cancel your subscription at any time through your account settings or by contacting our support team.
If you cancel your subscription, you will continue to have access to the paid features until the end of your current billing period, but we will not issue refunds for the unused portion of your subscription.
Limitation of Liability
To the maximum extent permitted by law, InstantChatbots AI and its officers, directors, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you for all claims related to the Services exceed the amount paid by you to InstantChatbots AI during the twelve (12) months preceding the event giving rise to the liability, or one hundred dollars ($100), whichever is greater.
The limitations of this section shall apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise, and whether or not we have been informed of the possibility of such damage.
Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that:
- The Services will function uninterrupted, secure, or available at any particular time or location
- Any errors or defects will be corrected
- The Services are free of viruses or other harmful components
- The results of using the Services will meet your requirements
You acknowledge that we may use third-party providers to power some aspects of our Services, and that your use of the Services may be subject to additional terms and conditions of these third-party providers.
Indemnification
You agree to defend, indemnify, and hold harmless InstantChatbots AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with:
- Your access to or use of our Services
- Your violation of these Terms of Service
- Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right
- Any content you create, upload, or share through our Services
- Any chatbot you create, deploy, or manage using our Services
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
All provisions of the Terms of Service which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Following termination or account deletion:
- We may retain your data as required by law or for legitimate business purposes
- Your chatbots will be deactivated and will no longer be accessible to end users
- You will lose access to any analytics, conversation logs, or other data associated with your account
- You remain responsible for all fees incurred before the effective date of termination
Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of these Terms of Service and, where appropriate, by providing additional notice (such as adding a statement to our website or sending you an email notification).
For significant changes, we will make reasonable efforts to provide at least 30 days' notice before the changes take effect. What constitutes a significant change will be determined at our discretion.
Your continued use of our Services after any changes to these Terms of Service become effective constitutes your acceptance of the revised Terms of Service. If you do not agree to the changes, you should discontinue using our Services.
We encourage you to review these Terms of Service periodically to stay informed about our practices.
Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of the country, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect.
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service, you agree to first attempt to resolve the dispute informally by contacting us. If we are unable to resolve the dispute informally, both parties agree to binding arbitration as the sole means to resolve any dispute or claim relating to these Terms of Service.
Contact Us
If you have any questions or concerns about instantchatbots.ai Terms of Service, you can check the terms of service page at terms of service or contact us at support@instantchatbots.ai.